Boels Zanders NV, operating under the name Boels Zanders Advocaten
Chamber of Commerce number: 14087235
VAT number: 815809529B01

T: +31 (0)88 30 40 00
F: +31 (0)43 362 65 62

Professional organisation
Our attorneys are sworn in to and members of the Dutch Bar Association:
Dutch Bar Association
Neuhuyskade 94
2596 XM Den Haag

You can find the regulations and code of conduct which attorneys must adhere to on the organisation’s website. One of our attorneys is registered with the Bar Association in Dusseldorf and is subject to German law in that capacity.

Occupational liability insurance
Boels Zanders’ occupational liability insurance is hosted by AON, registered office at Paalbergweg 2-4 in Amsterdam. Liability is covered, no matter where in the world the mistake was made or the event took place. Coverage for the USA / Canada is subject to a number of additional conditions.

Terms and conditions and governing law
All of Boels Zanders Attorneys’ legal relationships are subject to Boels Zanders Attorneys’ terms and conditions. These Terms and Conditions have been filed with the Registrar of the Court of Limburg.

Not satisfied?
For Boels Zanders the satisfaction of her clients if of the utmost importance. Our firm wishes to make every effort to serve you as well as possible. Nevertheless, you may be dissatisfied about our services or a certain aspect thereof. The options open to you are described below.

If you are dissatisfied regarding the quality of our services or the fee statement, we kindly request you to submit your complaints in the first place to your own lawyer. You can also contact the complaints officer Ruud Tuinstra. Our firm handles complaints in accordance with a procedure, which is described in our complaints handling scheme.

We aim, in consultation with you if possible, to find a solution to the complaint that has arisen and to give your complaint in any event sufficient consideration and to take a position regarding your complaint. In principle, we will attempt to deal with your complaint within four weeks.

Client identification
Pursuant to the Money Laundering and Terrorist Financing (Prevention) Act (WWFT Act), attorneys are required to verify the identity of clients under certain circumstances before they can accept a case. They are required to report unusual transactions to the Financial Intelligence Unit-the Netherlands (FIU). For more information, visit the Dutch Bar Association’s website.